This Privacy Policy outlines the practices of Simple Tech Partners (Pty) Ltd and Devops Boost (Pty) Ltd, collectively trading as Boost ("we", "us", or "our"), concerning the collection, use, and protection of personal information. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This policy is developed in compliance with the Protection of Personal Information Act (POPIA), Act 4 of 2013, and its subsequent amendments, including the regulations effective from 17 April 2025. [1]
By using our website (https://www.myboost.co.za) or any of our services, you agree to the terms of this Privacy Policy.
We have appointed an Information Officer to oversee our compliance with POPIA. Should you have any questions about this policy or our privacy practices, you can contact our Information Officer at:
We collect and process your personal information mainly to provide you with our services and to maintain our relationship with you. The type of information we collect will depend on the purpose for which it is collected and used. We will only collect information that we need for that purpose.
We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.
Examples of information we collect from you are, but not limited to:
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition to the purposes set out above, we may use your personal information for the following purposes:
We will only process your personal information in accordance with the lawful processing conditions set out in POPIA. These conditions include:
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.
We may also disclose your information:
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information is secure.
When we contract with third parties, we impose appropriate security, privacy, and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.
Please note that any such access request may be subject to a payment of a legally allowable fee.
You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.
We may transfer your personal information to our service providers in other countries. We will only transfer your personal information to a third party in a country that has adequate data protection laws or with your consent.
Our website uses cookies, which are small text files that are placed on your computer's hard drive to identify your computer. Cookies are used to improve your experience on our website. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website.
We may use your personal information to contact you about our products and services. You may unsubscribe from our mailing list at any time by clicking on the “unsubscribe” link in our emails or by contacting us directly.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have a complaint about how we are processing your personal information, you can contact our Information Officer. If you are not satisfied with the outcome of your complaint, you have the right to complain to the Information Regulator.
The Information Regulator’s contact details are:
[1] Protection of Personal Information Act (POPIA), 4 of 2013. Available: https://popia.co.za/
